Adapting to Workforce Shortages Through Smarter Service Models

10:00 am

-

11:00 am

,

October 14, 2026

This session challenges HTM leaders to rethink their operating strategy. Rather than continuing to distribute limited internal resources across all asset types, organizations should consider a more intentional service model: align internal expertise with high-acuity, high-impact technologies while leveraging external partners to support lower-complexity equipment.

Download Presentation

$

David Francoeur

David FrancoeurChief Operating Officer, iMed Biomedical, Inc.

Browse education

Medical Device Right to Repair (RtR): A Call to Action

Medical Device Right to Repair (RtR): A Call to Action

Budget Realities, Service Strategies, and the HTM Ecosystem

Budget Realities, Service Strategies, and the HTM Ecosystem

Level Up Your HTM Career!

Level Up Your HTM Career!

The Future of HTM Won’t Find Us, We Have to Build It

The Future of HTM Won’t Find Us, We Have to Build It

Yes, You Can Repair Your Dental Equipment

Yes, You Can Repair Your Dental Equipment

Building the Bench: The ROI of a Dedicated In-House Training Program Manager in HTM

Building the Bench: The ROI of a Dedicated In-House Training Program Manager in HTM

Building a World-Class Medical Device Life cycle Management Program to Improve Patient Safety, Reduce Risk, and Optimize Healthcare Operations

Building a World-Class Medical Device Life cycle Management Program to Improve Patient Safety, Reduce Risk, and Optimize Healthcare Operations

AI in Your Toolbox: How HTM Teams Actually Use It

AI in Your Toolbox: How HTM Teams Actually Use It

Securing Connected Medical Devices: Software, Networks, and Risk

Securing Connected Medical Devices: Software, Networks, and Risk

Invisible Until Failure: A Tech’s Cry for Help

Invisible Until Failure: A Tech’s Cry for Help

HTM One: A Practical Model for Building a Fully Integrated HTM Program

HTM One: A Practical Model for Building a Fully Integrated HTM Program

Depot Shouldn’t Be a Black Box: Gaining Visibility, Turnaround, and True Cost Control in Outsourced Repair

Depot Shouldn’t Be a Black Box: Gaining Visibility, Turnaround, and True Cost Control in Outsourced Repair

The Need for Speed: Make Your PMs Quick and Painless with Pronk Mobilize

The Need for Speed: Make Your PMs Quick and Painless with Pronk Mobilize

From Clipboard to Cloud: The End of Paper PMs — A Hands-On Look at OneQA

From Clipboard to Cloud: The End of Paper PMs — A Hands-On Look at OneQA

The Connected HTM Workforce: Using Wearable Technology to Transform Healthcare Technology Support

The Connected HTM Workforce: Using Wearable Technology to Transform Healthcare Technology Support

Cardiac Rhythm Management: Understanding and Testing Defibrillators and Pacemakers

Cardiac Rhythm Management: Understanding and Testing Defibrillators and Pacemakers

Managing Medical Equipment Installation Projects: A Practical HTM Guide

Managing Medical Equipment Installation Projects: A Practical HTM Guide

Leading at a Higher Altitude: Elevating from Management to Strategic Leadership

Leading at a Higher Altitude: Elevating from Management to Strategic Leadership

Capital Planning: How to Measure the Return on Every Dollar Invested in Assets

Capital Planning: How to Measure the Return on Every Dollar Invested in Assets

From Technician to Manager – A Year in Review

From Technician to Manager – A Year in Review

Leading HTM Through Staffing Constraints: Maintaining Performance Across a Region

Leading HTM Through Staffing Constraints: Maintaining Performance Across a Region

Navigating the HTM/IT Interface

Navigating the HTM/IT Interface

Nothing Talks to Anything: Interoperability, Integration, and the HTM Professional’s Role in Making Medical Devices Actually Work Together

Nothing Talks to Anything: Interoperability, Integration, and the HTM Professional’s Role in Making Medical Devices Actually Work Together

From Compliance to Capability: ISO 13485 in an In-House HTM Program

From Compliance to Capability: ISO 13485 in an In-House HTM Program

Own the Talent Pipeline Before Your Competitors Do

Own the Talent Pipeline Before Your Competitors Do

The Success Mindset: Creating the Professional and Personal Life You Want

The Success Mindset: Creating the Professional and Personal Life You Want

Adapting to Workforce Shortages Through Smarter Service Models

Adapting to Workforce Shortages Through Smarter Service Models

AEM Mythbusters: Exploding the Most Dangerous Misconceptions in Alternative Equipment Maintenance

AEM Mythbusters: Exploding the Most Dangerous Misconceptions in Alternative Equipment Maintenance

From Insights to Improvement: Enhancing HTM Operations with CMMS Data

From Insights to Improvement: Enhancing HTM Operations with CMMS Data

Power Quality in the Medical Space: The Critical Variable You Can’t Ignore

Power Quality in the Medical Space: The Critical Variable You Can’t Ignore

CT Fundamentals: What Every HTM Professional Should Know

CT Fundamentals: What Every HTM Professional Should Know

Why HTM Must Lead in Capital Planning and How to Make It Happen

Why HTM Must Lead in Capital Planning and How to Make It Happen

Protecting Your Organization: Documentation, Compliance, and Accountability

Protecting Your Organization: Documentation, Compliance, and Accountability

Reducing Medical Asset Risk in the Enterprise Healthcare Environment

Reducing Medical Asset Risk in the Enterprise Healthcare Environment

Troubleshooting Ultrasound – Divide and Conquer

Troubleshooting Ultrasound – Divide and Conquer

Career Development Insights for Biomedical Professionals

Career Development Insights for Biomedical Professionals